Why is the delivery fee higher for businesses?

FreshDirect Business makes sure that corporate/office clients have additional product and service offerings that are especially tailored for the workplace, including a dedicated corporate account manager and customer service team, unique features like Standing Order, and more tailored product sizes and weekly specials. In addition, it typically takes more time to deliver to corporate/office clients due to larger orders, and the requirement that office deliveries go through security and separate freight elevators.

The Business delivery fee ensures that FreshDirect can offer these unique services while maintaining the same every day great prices. It is not a gratuity for a FreshDirect employee who delivers or is otherwise involved with the delivery of your order and will not be given to any such employee as a gratuity.